Feedback and complaints
Amazing Grace Community Services is committed to providing quality, person-centred support to participants. We welcome feedback, as this helps us continuously improve the services we provide to participants, families and the community.
If you would like to share feedback, please complete the form below. You can also contact our team by phone, email, or in person at our office.
All feedback is handled respectfully and confidentially.
Contact us
Phone: 08 8932 9246
Email: admin@amazingcommunityservices.com.au
Address: 2/390 Stuart Highway, Winnellie NT 0820
Additional support
If you feel your complaint has not been resolved satisfactorily by Amazing Grace Community Services, you can contact the NDIS Quality and Safeguards Commission on 1800 035 544.
There are also other independent organisations that may be able to assist you:
- Health and Community Services Complaints Commission – (08) 8999 1969
- Services Australia – 1800 634 035 or complaints@dss.gov.au
- Office of the Independent Commissioner Against Corruption (ICAC) NT – 1800 250 918
- Community Justice Centre – 1800 000 473
Interpreter and communication support services are also available:
- Northern Territory Interpreter and Translator Service – 1800 676 254
- National Relay Service – 1800 035 544